The Middlebury Shop guarantees your satisfaction with every product you purchase at our store. If you are unsatisfied with a Middlebury Shop purchase, you can exchange it or return it for a replacement or a refund. Please note: we do not accept returns on personalized merchandise or special orders.
You can return a product through the mail or by visiting The Middlebury Shop at 68 Main Street in Middlebury, Vermont.
All items must be returned with original tags and in new condition. Buyers are responsible for return shipping and insurance. We strongly suggest obtaining a tracking number. To make the process easier, please have or include your order number.
To exchange your item, we recommend that you return your item for a full refund of the original purchase price and place a new order through middleburyshop.com. That way you get your new item quickly and don't risk it selling out.
Address return and exchange shipments to:
The Middlebury Shop
68 Main Street
Middlebury, VT 05753
If you have any questions about your return, refund or exchange, please contact us through email at firstname.lastname@example.org or call us at (802) 388-3444.